|(Unless we can't find your address in our computers.)|
Unfortunately, Miss Thea White is the person you deal with when you have problems with PEPCO in your house in DC; there's an entirely different department for Maryland. So I go online to find out who to call and, voila, there's a link that lets you register new service online! Excellent. Did it from England, got a confirmation email, all good. Or so I thought. The next day, I get another automated email saying they can't find my address, so maybe I'm just wrong that they're my provider, and thank you have a nice day. Argh. So I responded, thereby creating a new work order. Okay, so maybe my response was snarky, but there are only so many ways you can say "um, yes, the house I currently pay nearly $3000 a month in mortgage for does actually exist." No response from PEPCO.
So once I was back in the States, I called and found out the phone number for the Rockville service office. Gave 'em a call and left messages, but have yet to talk to a real person. This morning I get to work and I have a message on my voicemail... from PEPCO! But the message is "hi, this is PEPCO, please call me back." Argh. Called several times today, no person, so I didn't leave a message. Finally at 4pm I called and left as saccharine a message I could, noting it wouldn't do either of us any good to be playing phone tag; maybe they could just tell me in a reply voicemail exactly what I needed to do to show them the house actually existed, and we could get things going by phone tag. (I also mentioned, very nicely, that they could Google Map the address and find it quite easily. Hope that wasn't going too far.)
My big fear here is that the contractors will be slowed from their much-appreciated pace by PEPCO's notorious foot dragging. If I have to drive one of their guys out to the house myself I will, if it means I can get electricity!
|"The Pretty Toilet"|
Finished the game of phone tag with PEPCO this morning (Friday 3/16)! A guy named Scott said that it won't be as simple as turning on new service, since the house has never had its own meter before. (That's why the computers didn't recognize the address.) We have to submit plans to them first, which Rory's going to do next week. Better still, Scott gave me his email address, so no more phone tag; Excellent! Scott asked us to find out whether the windmill has a meter, to see if he can tell how they went about things and mirror it for us; if anyone out there would be so kind as to find out if they have one, and what it's number is (located below the bar code), we'd be much obliged!
So at least we do have a little progress before the end of the week. Rory was on vacation this week, but is back now, so we'll be getting a schedule soon for the next bunch of projects. Can't wait!